Shipping policy
Thank you for shopping with Elanova.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Shipping Time
Estimated delivery times:
- United States: 5-12 business days
- Canada: 7-15 business days
- International: 10-25 business days
Shipping times are estimates and may vary due to customs, carrier delays, weather conditions, or peak seasons.
Tracking Information
Once your order has shipped, a tracking number will be sent to your email address.
Customs and Duties
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Lost Packages
If your package is lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.
Contact
Email: contact@jedwolcottllc.com